Frequently Asked Questions
Everything you need to know about your favorite cricket gear.
Do you offer professional bat knocking-in services?
Yes, we offer professional oiling and knocking-in services for all English Willow bats to ensure they are match-ready and have maximum durability.
How can I track my cricket gear order?
Once your order is dispatched, you will receive an email with a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.
What is your return policy for protective equipment?
We accept returns on pads, gloves, and helmets within 30 days of purchase, provided they are in their original packaging and have not been used in the nets or matches.
Do you ship cricket equipment internationally?
Yes, Dream Cricket Store ships to major cricket-playing nations including the UK, Australia, New Zealand, and South Africa. Shipping costs are calculated at checkout.
How do I choose the correct bat size?
We provide a comprehensive size guide on each product page based on player height, ranging from Size 0 for juniors to Short Handle (SH) and Long Blade (LB) for adults.
Are the products on your site authentic?
Absolutely. We are authorized retailers for major brands like SS, SG, Kookaburra, and Gray-Nicolls, guaranteeing 100% genuine products with manufacturer warranties.